Change of credentials and creation of user accounts

Valid for the current range of GIGAMEDIA IP recorders *

This document explains how to change the username and password of Gigamedia devices. It also allows you to create new user accounts. this can only be done from the Administrator account.

Recorder interface

From the recorder's interface (screen connected via HDMI to the device), go to the bottom right and select "Configure".


Then, go to "System" and click on "User".

On the page, click on the leaf icon with a pencil to change the desired user.


A new page is opening; You will be able to modify:

- Username;
- the password (note: for the password to be accepted, the complexity must be in green — in general it must be at least 8 characters long, including an uppercase, a lowercase letter, a number and a special character);
- Enabling or disabling schema locking.
- The number of unique users allowed (the number of users/devices that can use this ID);
- the "Password / Confirm" box: by checking it, you apply the password of this account (administrator account only) to cameras already added.


By clicking on the cogwheel in the "Permissions" column, you will access the user rights configuration.
The Administrator-level user has full rights and cannot be changed. This interface allows you to define who will have access to the different functions (parameterization, replay, etc.).

Web interface

From the web interface, you can change user IDs by going to Remote Settings → Multi-User → System.

By clicking on the pencil icon in the "Password" column, a new page opens where you can edit:

- Username;
- the password (note: for the password to be accepted, its level of complexity must be in green — in general, it must be at least 8 characters including an uppercase, a lowercase, a number and a special character);
- The number of concurrent connections allowed (the number of users/devices that can use this ID);
- The checkbox after the Password field: By enabling it, you apply this password (manager account only) to cameras that have already been added.

Clicking on the cogwheel in the "Policy" column will take you to the user rights configuration.

The Administrator-level user has full rights and cannot be changed. This section allows you to define who will have access to the functions (parameterization, replay, etc.).

On the GGM View app (on phone), click on the icon in the top left, then go to "Remote Settings".


Once you've chosen the device, go to "System."

Then select "Account Management" to access the user configuration.


From this page, you can configure user profiles. Clicking on "Password" will take you to the login settings.

You will be able to edit the following:


- Username;
- the password (make sure to comply with the complexity rules for it to be accepted);
- The maximum number of concurrent connections: the number of users/devices that can use this ID;
- The checkbox to apply the password for this account (manager account only) to cameras that have already been added.

From the previous page, tap on "Policy." This allows you to define the rights granted to other users.
The Administrator account has full rights by default and cannot be changed.

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* Depending on the model and firmware version used :

GGM KITIP24C5MP

GGM KITIP24CD5MP

GGM KITIP48C5MP

GGM KITIP48CD5MP

GGM KITIP48C4MPA

GGM KITIP48CD4MPA

GGM KITIP48CDM5MP

GGM KITIP816C5MP

GGM KITIP816CDM5MP

GGM NVRL0104 

GGM NVRL0104P

GGM NVRL0108P 

GGM NVR0108PA

GGM NVR0208P

GGM NVR020808P

GGM NVR0216P

GGM NVR021608P

GGM NVR021616P

GGM NVR0232

GGM NVR023216P

GGM NVR0416

GGM NVR0432

GGM NVR043216P

GGM NVR0816

GGM NVR081616P

GGM NVR083216P

GGM NVR0832

GGM NVR16

GGM NVR32

GGM NVRE0104P

GGM NVRE0108P